hello i am a Turkish player, admin in turkish form do not help us. They do not answer our complaints. We did not get the rewards we won in the battle of Sur. We send tickets to the support team but they do not answer for 3 months. The Turkish admins have cooled us out of the game. We are very unconcerned with the game and the players who play the game. We do not get the awards in the city war.my igg id :354639253 help please
Unfortunately, I don't think even we can help you here. You can Consult the English Live Support, But I am pessimistic of any help they can provide you, as you are form the Turkish server. you can keep trying the Turkish live support, or see if your problem can be solved here in Live support.
Don't think this the wrong way, but I am of no help to you. Believe me, I will absolutely help you out if I can, but unfortunately, I cannot. I don't have the power and authority to do so. What I would suggest are two things:
1. PM (Private Message) your forum admin. *Obviously the ones that are active since many admins are inactive these days.
2. Contact Live Support on your server.
If those two options don't work, then I am sorry to say that it cannot be resolved.